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How to report a bug

Thank you for helping us make Robin Hood better. :slight_smile:

If you’ve found an issue with an existing feature in Robin Hood, you can either

report it using Github issues,
email help@robinhoodcoop.org

Reporting security issues
If you want to inform us about any security exploits in Robin Hood, please contact us privately by sending an email to contact@robinhoodcoop.org

###Reporting a Bug on GitHub

  • Register for an account on Github, if you don’t already have one.

  • Search for similar issues. Perhaps someone has already reported your bug!

  • If so, please add any new information or clarification to the existing issue, if you can.

  • Create a new issue. If you don’t find any similar issues,
    you can report your bug via the “new issue” tab once you’ve logged in.

  • Please, always include the page you experienced the bug on and, if
    necessary, a link to the post that shows the symptoms or a screenshot
    showing what happened.

  • Don’t be shy and specify as many details as
    possible

  • Monitor your issue and respond to questions. It may be
    necessary to provide additional information upon request or you might be
    asked if the bug still occurs after a new release.

  • Close your issue. In case you notice that the bug no longer
    occurs, you can close the issue yourself (don’t forget to add a note
    saying the issue is resolved).

  • If you find out your bug is actually a
    duplicate of another bug and only notice that after you created it,
    please also close the issue you opened with a short reference to the
    existing issue (tip: if you use a # symbol followed by the number of the other issue, it will create a hyperlink to that issue).